Payment Terms

Last Updated: June 30, 2026

This Payment Policy explains how payments are processed when you place an order through www.topxon.com. It should be read together with our Terms of Service. By completing your purchase, you agree to the payment terms outlined below.

Supported Payment Methods

We accept secure payments through Shopify's PCI DSS Level 1 compliant payment infrastructure.

  • Credit & Debit Cards: Visa, Mastercard, American Express, Discover, Diners Club

  • Digital Wallets: Apple Pay, Google Pay, Shop Pay

  • Third-Party Payment Service: PayPal

Please Note: Payment methods displayed during checkout may vary depending on your location, device, browser compatibility, and payment provider. Only payment methods available during checkout can be used to complete your purchase.

Payment Security

Your payment security is important to us.

All transactions are encrypted and securely processed through Shopify and authorized payment providers using industry-standard SSL encryption and PCI DSS Level 1 security standards.

Topxon does not store your complete credit card number, CVV, or other sensitive payment credentials on our website or servers.

Currency, Taxes & Payment Authorization

  • Currency: All prices displayed on www.topxon.com are listed and charged in United States Dollars (USD). If your bank account or payment card uses another currency, your financial institution may apply currency conversion rates or additional fees.

  • Taxes: Applicable sales tax is calculated automatically during checkout based on the shipping destination and applicable United States tax regulations.

  • Payment Authorization: Payment authorization is requested when you complete checkout. Once successfully authorized, your order enters processing in accordance with our Shipping Policy. Our standard order processing time is 1–3 business days (Monday–Friday, excluding U.S. public holidays).

Refund Processing

Approved refunds are always issued to the original payment method used for the purchase.

Refund processing generally follows the timeline below:

  • Orders canceled before shipment: A full refund will be issued to the original payment method.

  • Approved returns: Refunds are processed within 7–10 business days after the returned item has been received, inspected, and approved.

The time required for refunded funds to appear in your account depends on your bank, credit card issuer, or payment provider. This refund timeline is consistent with our published Return & Refund Policy.

Failed Payments & Chargebacks

  • Failed Payments: If payment authorization cannot be completed, the order will not be processed. Orders may be declined or canceled if payment cannot be verified, required billing information is incomplete, or additional review is necessary to help protect customers and prevent fraudulent transactions.

  • Disputes & Chargebacks: If you experience any issue with your order, payment, shipment, or refund, we encourage you to contact our Customer Support team before initiating a chargeback or payment dispute. We will make every reasonable effort to resolve your concern promptly and fairly.

Customer Support

If you have any questions regarding payments, billing, refunds, or your order, please contact our Customer Support team.

Customer Support Hours

  • Monday – Friday: 9:00 AM – 6:00 PM ET

  • Saturday: 9:00 AM – 3:00 PM ET

  • Sunday: Closed

We aim to respond to customer inquiries within 24–48 business hours.

Policy Consistency

For transparency and consistency, this Payment Policy should be read together with our Shipping Policy, Return & Refund Policy, Privacy Policy, and Terms of Service. These policies are intended to provide clear information regarding payments, shipping, returns, refunds, and customer support throughout your shopping experience.