Privacy policy

Last Updated: June 30, 2026

This Privacy Policy explains how Topxon ("Topxon," "we," "us," or "our") collects, uses, shares, stores, and protects your personal information when you visit www.topxon.com (the "Site"), purchase products, create an account, contact us, or otherwise interact with our services.

By accessing or using our Site, you acknowledge that you have read and understood this Privacy Policy.

1. Who We Are

Topxon is an independently operated online retail store specializing in women's fashion and occasion dresses.

Website
www.topxon.com

Customer Support Email
hello@topxon.com

Customer Support Phone
+1 301-235-2123

Business Address

Topxon
5869 Pine Tree Dr
Miami Beach, FL 33140
United States

2. Information We Collect

We collect information that you voluntarily provide, information collected automatically through your use of the Site, and information received from trusted service providers that help us operate our business.

Information You Provide

Depending on how you interact with our Site, we may collect:

  • Full name

  • Email address

  • Telephone number

  • Billing address

  • Shipping address

  • Account login information

  • Order details

  • Customer support communications

  • Return and refund requests

  • Product reviews or feedback

  • Other information you voluntarily provide

Order Information

When you place an order, we collect information necessary to process and fulfill your purchase, including:

  • Products ordered

  • Order number

  • Billing information

  • Shipping information

  • Delivery method

  • Order status

  • Transaction confirmation

Payment information is securely processed by Shopify and authorized payment providers. Topxon does not store your complete credit card number or CVV on our website or servers.

Automatically Collected Information

When you browse our Site, certain information may be collected automatically, including:

  • IP address

  • Browser type and version

  • Device type

  • Operating system

  • Language preferences

  • Time zone

  • Pages viewed

  • Products viewed

  • Search activity

  • Referral source

  • Website interactions

  • Cookie identifiers

  • Pixel identifiers

  • Approximate geographic location

  • Diagnostic and performance information

This information helps us improve website performance, analyze visitor activity, enhance security, prevent fraud, and improve the overall customer experience.

3. How We Use Your Information

We use personal information for legitimate business purposes, including:

Order Processing

To:

  • Process payments

  • Verify orders

  • Prepare shipments

  • Deliver purchased products

  • Send order confirmations

  • Provide shipping updates

  • Process returns and refunds

Customer Support

To:

  • Respond to inquiries

  • Assist with product questions

  • Resolve order issues

  • Process warranty, return, or refund requests

  • Improve customer satisfaction

Website Improvement

To:

  • Improve website functionality

  • Analyze customer preferences

  • Optimize product listings

  • Improve website performance

  • Develop new products and services

Security and Fraud Prevention

To:

  • Detect suspicious activity

  • Prevent unauthorized transactions

  • Protect customer accounts

  • Verify payment information

  • Maintain website security

Marketing and Advertising

With your consent where required by law, we may use information to:

  • Send promotional emails

  • Measure advertising performance

  • Improve advertising campaigns

  • Display relevant advertisements

  • Analyze marketing effectiveness

You may unsubscribe from marketing emails at any time.

Legal Compliance

We may process personal information to:

  • Comply with applicable laws

  • Respond to lawful requests

  • Meet accounting and tax obligations

  • Resolve disputes

  • Enforce our Terms of Service

  • Protect our legal rights

4. Shopify and Third-Party Service Providers

Our online store is hosted by Shopify, which provides the e-commerce platform that enables us to sell products and services securely.

To operate our business, we may share limited personal information with trusted third-party service providers that perform services on our behalf, including:

  • Shopify

  • Payment processors

  • Shipping carriers

  • Logistics service providers

  • Fraud prevention providers

  • Customer support platforms

  • Email communication providers

  • Analytics providers

  • Marketing and advertising partners

  • Professional advisors when necessary

These providers receive only the information reasonably necessary to perform their services and are required to protect your information in accordance with applicable laws and contractual obligations.

5. Pinterest Advertising

We may use Pinterest advertising technologies, including the Pinterest Tag, to measure advertising performance and improve the relevance of advertisements shown to visitors.

Pinterest-related technologies may collect information such as:

  • Pages viewed

  • Products viewed

  • Add-to-cart activity

  • Checkout activity

  • Purchase activity

  • Device information

  • Browser information

  • IP address

  • Cookie identifiers

  • Advertising interaction data

This information helps us:

  • Measure advertising effectiveness

  • Understand customer interests

  • Improve advertising campaigns

  • Measure conversions

  • Display more relevant advertisements

Pinterest processes information according to its own Privacy Policy and advertising practices. You may manage your Pinterest privacy preferences through your Pinterest account settings.

6. Google Services

We may use Google services, including Google Analytics, Google Ads, Google Merchant Center, and related technologies to better understand website performance, measure advertising effectiveness, improve user experience, and promote our products.

Google technologies may collect information including:

  • Browser information

  • Device information

  • Website activity

  • Traffic source

  • Advertising interactions

  • Conversion events

  • Approximate location

  • Cookie identifiers

This information helps us analyze website usage, improve marketing performance, optimize customer experience, and better understand visitor behavior.

You can learn more about Google's privacy practices by visiting Google's Privacy Policy and manage advertising preferences through your Google account settings.

7. Cookies and Similar Technologies

We use cookies, pixels, tags, web beacons, and similar technologies to operate our website and improve your shopping experience.

These technologies help us:

  • Maintain website functionality

  • Remember shopping cart contents

  • Save customer preferences

  • Improve website performance

  • Measure analytics

  • Prevent fraud

  • Deliver personalized advertising

  • Measure Pinterest and Google advertising performance

You may manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality, including shopping cart and checkout features.

8. How We Share Information

We do not sell your personal information for monetary compensation.

We may share limited personal information when necessary to operate our business, fulfill orders, provide customer support, comply with legal obligations, or improve our services.

Information may be shared with:

  • Shopify

  • Authorized payment processors

  • Shipping carriers and logistics service providers

  • Fraud prevention and security providers

  • Customer support platforms

  • Analytics providers

  • Advertising and marketing partners

  • Professional advisors

  • Government authorities or regulatory agencies when required by applicable law

We require our service providers to use personal information only for the purposes of providing services on our behalf and in accordance with applicable privacy laws.

9. Your Privacy Rights

Depending on your location and applicable law, including the California Consumer Privacy Act (CCPA), California Privacy Rights Act (CPRA), Virginia Consumer Data Protection Act (VCDPA), Colorado Privacy Act (CPA), Connecticut Data Privacy Act (CTDPA), and Utah Consumer Privacy Act (UCPA), you may have certain rights regarding your personal information.

These rights may include:

  • The right to know what personal information we collect.

  • The right to request access to your personal information.

  • The right to request correction of inaccurate personal information.

  • The right to request deletion of personal information, subject to applicable legal exceptions.

  • The right to object to or restrict certain processing activities where permitted by law.

  • The right to opt out of certain targeted advertising activities.

  • The right to withdraw consent where processing is based on consent.

To exercise your privacy rights, please contact us at:

Email: hello@topxon.com

We will respond to verified requests within the timeframe required by applicable law.

10. Your Privacy Choices

You may control how your personal information is used in several ways.

You may:

  • Unsubscribe from marketing emails using the unsubscribe link included in promotional messages.

  • Control cookies through your browser settings.

  • Adjust advertising preferences through your Google or Pinterest account settings where applicable.

  • Use browser-based privacy signals, including Global Privacy Control (GPC), where supported by our Site and applicable laws.

Please note that disabling certain cookies may affect the functionality of portions of our website.

11. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Process and fulfill orders.

  • Provide customer support.

  • Maintain business and transaction records.

  • Comply with tax, accounting, legal, and regulatory obligations.

  • Resolve disputes.

  • Prevent fraud and protect our business.

  • Enforce our agreements.

Order-related records may be retained for longer periods where required by applicable law or legitimate business purposes.

When personal information is no longer required, we take reasonable steps to securely delete, anonymize, or otherwise dispose of the information.

12. Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to help protect your personal information against unauthorized access, disclosure, alteration, or destruction.

Payment transactions are securely processed through Shopify and authorized payment providers using industry-standard encryption and security technologies.

Although no method of electronic transmission or storage can be guaranteed to be completely secure, we continuously work to maintain appropriate safeguards to protect your personal information.

13. International Visitors

Our website is primarily intended for customers located within the United States.

If you access our Site from outside the United States, your personal information may be transferred to, processed, or stored in the United States or other countries where our trusted service providers operate.

By using our Site, you acknowledge that these transfers may occur in accordance with this Privacy Policy.

14. Children's Privacy

Our website is not directed to children under the age of 13.

We do not knowingly collect personal information from children.

If you believe that a child has submitted personal information to us, please contact us at hello@topxon.com, and we will take reasonable steps to delete such information as required by applicable law.

15. Third-Party Websites

Our Site may contain links to third-party websites or services that are not operated by Topxon.

We are not responsible for the privacy practices, content, or policies of third-party websites.

We encourage you to review the privacy policies of any third-party websites you choose to visit.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business operations, legal requirements, technologies, or services.

When updates are made, the revised version will be posted on this page together with an updated Last Updated date.

Your continued use of our Site after any changes become effective constitutes your acceptance of the revised Privacy Policy.

17. Contact Us

If you have any questions regarding this Privacy Policy, your personal information, or your privacy rights, please contact us.

Brand Name
Topxon

Website
www.topxon.com

Email
hello@topxon.com

Phone
+1 301-235-2123

Business Address

Topxon
5869 Pine Tree Dr
Miami Beach, FL 33140
United States

Customer Support Hours

Monday – Friday: 9:00 AM – 6:00 PM ET

Saturday: 9:00 AM – 3:00 PM ET

Sunday: Closed

We aim to respond to customer inquiries within 24–48 business hours.

Thank you for trusting Topxon. We are committed to protecting your privacy, safeguarding your personal information, and maintaining a secure and transparent shopping experience.